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Shipping and Refund Policy

We aim to dispatch all orders within 24 hours of them being placed. Our courier service can only deliver to street addresses, therefore deliveries to PO boxes will be made via Australia Post. 

Postage and Handling


Our postage costs are calculated based on the weight of your order. Postage costs are Australia wide.

Standard orders under 500g $7.50
Standard orders under 3kg $11.50
Express orders under 500g $10.50
Express orders under 3kg $14.00
Express orders under 5kg $22.50

Please choose the appropriate rate for your Country from the International Rate Chart.

Manuka Honey is classified as a food and requires an Importing Licence to pass through Chinese Customs. To check if we can deliver to your area, please email info@naturesgold.com.au prior to ordering.

Overseas orders may be subject to import duties, tax (such as VAT) and customs processing fees in your country. If you are unsure about additional importing fees, contact your local customs or postal authority. All additional fees are the responsibility of the purchaser.

Unconditional Money Back Guarantee

Nature's Gold skin care products are fully backed by our unconditional 60 day satisfaction guarantee. No questions and no hassles.

If for any reason whatsoever you are not 100% satisfied with your product, simply return the empty container or unused portion to us within 60 days of purchase for your money back. If you prefer, we can replace your product with another from our skin care range worth approximately the same value.